Data protection policy

We are delighted with your interest in our website. The careful handling of personal information and the protection of your privacy are very important us. Therefore, we adhere strictly to the legal regulations and take the basic legal principles for processing personal data, including appropriation and data minimisation, into account.

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We would like to inform you about the handling of your data below.

1. Contacts

Your contact and the office responsible for processing your personal data when visiting this website within the scope of the EU's General Data Protection Regulation (GDPR):

  • Carmeq GmbH
  • Carnotstraße 4
  • 10587 Berlin
  • Phone +49 30 3983537-0
  • Fax +49 30 3983537-199
  • Email:
  • (im Folgenden: CARMEQ).

For all queries on the topic of data protection in connection with our services or the use of our website, you can also contact our data protection officer at any time via the aforementioned postal address and the email address (subject line: “attn. data protection officer).

2. Processing of personal data

When you use our website, personal data may be processed.

2.1. Personal data

Personal data is information that refers to an identified or identifiable person. This especially includes information that enable inferences about your identity to be drawn, such as your name, telephone number, address or email address. Statistical data which we collect when you visit our website and which cannot be linked to your person is not classed as personal data.

2.2. Informational use

You can visit our website without entering any personal details. Every time you visit our website, we collect data that relays your browser automatically so you can visit the website. In particular, this includes:

  • IP address of the requesting terminal device
  • Date and time of the request
  • Address of the website accessed and the requesting website
  • Information on the browser used and the operating system of the terminal device

Data processing is necessary to enable you to visit the website and guarantee the permanent functioning and security of our systems. Moreover, for the purposes described, the data mentioned is saved temporarily in internal log files to generate statistical information on the use of our website, refine our website with regard to the usage habits of our visitors (e.g. if the proportion of mobile end devices used to access the pages increases) and manage our website in general. Art. 6 Par. 1 Section 1.b. of the GDPR forms the legal basis.

The information saved in the log files does not allow any direct inferences about your person – in particular, we save the IP addresses solely in a shortened form. The log files are saved for seven days and archived once they have been anonymised.

2.3. Online application

On our website, you have the possibility of finding out about open vacancies and applying to CARMEQ via the Careers section or submitting a speculative application. For further information, please consult the separate Data protection policy for online applications.

3. Cookies

Cookies are small files that are stored on data carriers and save the particular settings and data for the exchange with computer systems via web browsers. Our website currently does not use any cookies to protect your privacy.

4. Recipients of the data

The data we collect is passed on only if this is required to fulfil the contract or ensure the technical functionality of the website, or there is any other legal basis to pass on data.

Part of the data processing may be performed by our service providers. Specifically, personal data is passed on to 1&1 Internet SE, Elgendorfer Str. 57, 56410 Montabaur, Germany (1&1) for the storage of our website and databases. If we pass on data to service providers, they may use the data exclusively with a view to fulfilling their duties. The service providers have been carefully selected and commissioned by us. They are contractually bound by our instructions, have their own technical and organisational measures to protect the rights of the people affected and are regularly inspected by us.

Moreover, data may be passed on in connection with official requests, court orders and legal procedures if this is necessary for the legal proceedings or enforcement.

5. Your rights

You are entitled to request information on the processing of your personal data by us at all times. In this case, we will explain the data processing to you and provide you with an overview of your saved personal data. If data we have saved is erroneous or no longer current, you have the right to have this data corrected. Furthermore, you can demand the deletion of your data. If, in exceptional cases, it is not possible to delete the data due to other legal regulations, the data will be blocked so that it is available only for this legal purpose. You can also have the processing of your personal data limited if you doubt the veracity of the data, for instance. You also have the right to data portability, i.e. upon request we will send you a digital copy of the personal data you have provided.

Moreover, you have the right to object to the data processing based on Art. 6 Par. 1.e or f. In order to assert your rights described here, you can get in touch with us at any time via the aforementioned contact information. This also applies if you would like to receive copies of guarantees as proof of an appropriate data protection level. Ultimately, you have the right to submit a complaint to the data protection supervisory authority responsible for us. You can assert this right with a supervisory authority in the member state of your place of residence, your workplace or the place of the alleged infringement. The supervisory authority responsible in Berlin, CARMEQ’s headquarters: Berliner Beauftragte für Datenschutz und Informationsfreiheit, Friedrichstr. 219, 10969 Berlin.

6. Data security

We use technical and organisational measures to secure our website and other systems against the loss, destruction, access, alteration or dissemination of data by unauthorised people. Despite regular controls, however, complete protection against all risks is not possible.

7. Amendments to this data protection policy

Due to the rapid development of the internet and the progression of case law, we reserve the right to adapt this data protection policy to technical and legal requirements at any time.